AZENTIS
Privacy Policy
AZENTIS Technology Solutions ("AZENTIS", "we", "us", or "our") operates the website azentis.in and related applications and integrations, including applications built on Meta platforms (such as the WhatsApp Business Platform, Facebook, and Instagram). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
- Contact information you provide — when you submit our contact form or reach out to us, we collect your name, email address, phone number, company name, and the contents of your message.
- Messaging data — if you communicate with us via WhatsApp or other Meta platform integrations, we receive your phone number, profile name, and the messages you send us.
- Usage data — we use cookies and analytics tools to collect standard technical information such as browser type, device information, pages visited, and approximate location, to understand how our website is used.
2. How We Use Your Information
- To respond to your enquiries and provide our services.
- To communicate with you about projects, proposals, and support.
- To operate, maintain, and improve our website and services.
- To comply with legal obligations.
We do not sell your personal information, and we do not use it for third-party advertising.
3. Meta Platform Data
Where our applications integrate with Meta platforms (WhatsApp Business Platform, Facebook, or Instagram), we access only the data needed to provide the relevant service — for example, receiving and responding to messages you send to our business number. We handle this data in accordance with Meta's Platform Terms and Developer Policies. We do not use Meta platform data for any purpose other than providing and improving the service you requested.
4. Sharing of Information
We share information only with service providers who help us operate our website and services (such as hosting, email delivery, and analytics providers), and only to the extent necessary. These providers are bound to protect your data. We may also disclose information if required by law.
5. Data Retention
We retain personal information only as long as needed for the purposes described above, or as required by law. When it is no longer needed, we delete or anonymise it.
6. Data Deletion
You can request deletion of your personal data at any time. See our Data Deletion Instructions, or email architect@azentis.in with the subject line "Data Deletion Request". We will confirm and complete your request within 30 days.
7. Cookies
Our website uses cookies for essential functionality and analytics (including Google Fonts and analytics services). You can control cookies through your browser settings and through the cookie banner shown on our website.
8. Security
We use appropriate technical and organisational measures to protect your information, including encryption in transit (HTTPS) and access controls. No method of transmission or storage is completely secure, but we work to protect your data using industry-standard practices.
9. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to withdraw consent. To exercise any of these rights, contact us at architect@azentis.in.
10. Children's Privacy
Our services are intended for businesses and are not directed at children under 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at azentis.in/privacy-policy, with the effective date shown above.
12. Contact Us
AZENTIS Technology Solutions
Pune, Maharashtra, India
Email: architect@azentis.in